Invertia Guide for small businesses: this is how bookstores or shoe stores open during phase 0

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In phase 0, which starts this May 4, there will be the opening of small premises and establishments by appointment for individual customer service. Likewise, restaurants with home delivery without consumption on the premises may offer their services. But, these openings are accompanied by a series of conditions that are specified in the protocol and guide to good practices aimed at commercial activity.

In establishments in the commercial textile sector, and clothing repairs and the like, the use of changing rooms must be limited to the maximum, the changing room area must be cleaned and disinfected after each use. The establishment will have a treatment and disinfection strategy for the garments tried on or returned after their acquisition.

Changing rooms must be sanitized after each use. Likewise, the sanitation and quarantine of the garments tested and returned after their acquisition must be guaranteed. In order to limit the use of changing rooms, it is recommended that the possibility of temporary closing or partial opening of changing rooms be assessed, alternating, for example, one open with one closed.

Likewise, an entry control will be established in the changing room area and they will have the assistance of internal store personnel, all in order to guarantee safety and hygiene measures.

In the event that access to the changing room is through a curtain, it will be touched only with gloves or with the elbow. The curtains must be disinfected as well as the interior of the changing rooms, especially floors and furniture. The existence of furniture and decoration not essential for its use will be avoided. As far as possible, gloves will be provided to customers when touching the garments.

When we talk about shoe stores, it is recommended that the product tests be carried out using disposable socks or a plastic bag provided by the store. Cleaning of the product tested and not purchased and the returned product.

In hat shops, when testing headgear, disposable cellulose caps will be used and thrown away after testing is complete.

Food stores

The safety measures approved and adopted to date by the food trade and its experience in this period are reiterated. Thus, if the product is exposed directly to the customer without packaging, it must be protected in display cases, plastic, glass, methacrylate or any other material that guarantees its hygiene.

In the case of fish products, meat, charcuterie, poultry or fruit and vegetables in assisted dispatch, a safety distance between the customer and the products adapted to the size of the establishment may be established.

Regarding fruit and vegetables in self-service, recommendations must be collected regarding the washing and treatment of the product and the mandatory use of disposable gloves. In the self-service of other bulk products, security measures adapted to the type of products must be enabled.

Jewelry and watch shops

Due to the special characteristics and value of the items for sale and in order to maintain the basic security measures of the establishment, the guide establishes that the customer may be asked to remove the mask when asking to enter the establishment for further identification. clear and once access is allowed you can use it again.

The client must not touch any surface, showcase or catalogs except with new gloves provided by the store or those provided by the clientele and that are washed with hydroalcoholic gel. You will not be able to touch the goods, but it will be the merchant who shows them to you.

The entire sampler must be disinfected and each piece will be disinfected each time it is touched or tested.

If tests of articles are carried out, the seller must wear a mask and gloves and the client must wear a mask and disinfect their hands or the part of the body where the test is to be carried out with hydroalcoholic gel. Another alternative would be to use a disposable plastic cover (for example, film) that covers the necessary part of the body (hand, arm, neckline…etc.) depending on where the ring, watch, necklace, etc. is tried on.

On the other hand, soap and water are generally recommended as disinfectant products. Also 70º propyl alcohol, rubbing it with a cotton pad or disc, avoiding its application on jewelry that can be damaged by alcohol (such as pearls), in which case the use of hydrogen peroxide (hydrogen peroxide) or a bath is recommended. steam with said compound. Likewise, disinfection with ultraviolet radiation is recommended.

, telephony and culture

In these establishments, customers will be provided with disposable gloves at the entrance of the establishment or area, their use being mandatory for handling the products.

Exhibitors and exposed products will be cleaned frequently. In the event of returning products, the action will be taken as set out in the section on general hygiene and customer protection measures.

Books will not be disinfected. Bearing in mind that the materials that make up books and paper publications are made up of a variety of materials (paper, cardboard, plastic, fabric, leather, glue, thread, etc.), it is recommended that in cases of returns, these be deposited in a remote place and separated from each other for 14 days, so that it can be guaranteed that they are not infected when they return to the bookseller channel.

Furniture

As far as possible, customers will collect the products individually or with adequate protection if help is required to load them into the vehicle. Home delivery people and store assemblers should carry a sufficient number of individual protection elements (minimum two pairs of gloves and 2 of masks per person) in case they are damaged in any handling and also disinfectant gels for before and after each delivery. .

Sofas, chairs, mattresses or any furniture or accessory that requires physical contact for sale, will be covered with protectors or canapés covers that will be discarded or disinfected once the test is over.

Ceramic stores and reforms in general

In the presentation of samples, when testing the texture of the materials, the client will be indicated the area where to carry out the test and then the piece will be subjected to the appropriate disinfection process.

When working with a physical catalogue, either the seller presents it or offers protective and disposable gloves to the customer for use. The relationship with the professional hired by the client will be fostered in order to support the coordination of the work, avoiding the client's mobility as much as possible.

The supply of the products will be made directly to the destination of the work under the supply procedure that ensures the hygiene and disinfection of the transited spaces. For greater security, it is recommended that screens be used at delivery note counters and, where possible, protection by workers.

Gas stations

At gas stations, the use of disposable gloves and the maintenance of an interpersonal distance of 2 meters must be ensured, using alternate pumps for refueling whenever the interpersonal distance of 2 meters cannot be met. They must also keep the refueling area clean and disinfected.

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